If a student is having issues logging into their account or is unable to reset their password any teacher or principal can reset their password for them.
How to reset student passwords – For Staff
Staff will by default only have access to rest student passwords for their school. For TOCs or other staff members who don’t have access the Principal can manually grant them the ability to reset passwords at their school.
How to assign password resets in my school – for Principals & VPs
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